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About Shock Tape 

ABOUT SHOCK TAPE

ShockTape was invented by the talented engineers and designers at Vibration Solution LLC.  Vibration Solution is the world’s largest manufacture and distributor of ultra-soft polyurethane polymer products.  The original design concept for ShockTape was conceived when one of the company’s engineers tried to adapt Sorbothane polymer for use in bicycle handlebar grips.  After years of trial and error that work paid off and it is finally possible to produce long, thin, tapered strips of adhesive bonded Sorbothane for use as tape.

ShockTape has been tested for numerous applications in all types of environments.  It has proven itself to be extremely versatile.  ShockTape is trusted by coaches and athletes around the United States.  It has also been used in industrial facilities on tool grips and anywhere that there is concern about vibration fatigue and ergonomics.  

Vibration Solution LLC is also the owner of Isolate IT! products.  This popular brand of vibration isolators, pads, sheets, mounts and industrial products is internationally recognized as the leader in shock and vibration protection products.

100% SATISFACTION GUARENTEE:

We are committed to providing outstanding and effective products. We stand behind every one of our products and work to make sure that every customer is satisfied. If for any reason you are not completely satisfied with your product we will take action to correct the situation. We gladly accept returns if you do not feel that our products have adequately worked for you or if you have found a better solution. If you wish to return your product please see our Return Policy below.


ALL SHOCKTAPE CARRIES OUR 30 DAY LIMITED WARRANTY.

We guarantee that your purchase will be free of manufacturing defects and fully functional upon receipt.  If for any reason our product does not meet your expectations or is defective**, we will take action to correct it.  For warranty claims or if you have any questions, please contact us at:

ShockTape Warranty Department

2966 S Church St Suite 101

Burlington, NC 27215

1-800-399-7316

support@isolateit.com

**The Vibration Solution reserves the right to deny warranty claims on products that show obvious signs of abuse, neglect and intentional damage.



RETURN POLICY

Returns are accepted up to 30 days following the original date of purchase. All return claims should be filed through the steps outlined below. Refunds will be offered for the full purchase price of the order plus taxes. Shipping costs are non-refundable. In order for a product to be eligible for return, it must comply with all policies stated in our Warranty Policy. This means that any product showing obvious signs of abuse, neglect, intentional damage or modification will not be eligible for a return. All questions should be directed to our Customer Service Department.

Returns are processed by The Vibration Solution's Customer Service Department. Please us our contact form to inquire about a return. Following your inquiry we will ask that you complete a brief optional survey to help us understand more about why you wish to return our product. A Return Merchandise Authorization (RMA) number will be issued and you will be provided with shipping information for your return. The customer is responsible for the cost of return shipping and The Vibration Solution is not responsible for products in-transit to our facilities. Return payments will be processed within 3 business days of receipt by our Returns Department.

Purchases made on Amazon.com or similar sites must be returned through those sites. We do not accept returns of products purchased indirectly. Please contact your re-seller for detailed return information. For Amazon.com returns please use the Amazon.com Return Processing Center.

Contact:

Support@isolateit.com

800-399-7316

www.shocktape.com

 

the team

Ian Baltutis

Founder & Product Designer

Ian has been inventing and designing new products for over 5 years. Together with RJ Yozwiak, he founded Vibration Solution, LLC which now produces over 300 different products. Most notibly the company owns the Silent Feet, Isolate IT, Rx Sorbo and ShockTape brands.

RJ Yozwiak

Founder & Product Designer

RJ has been inventing and designing products for over 5 years. He co-founded Vibration Solution, LLC with Ian Baltutis. Today, RJ manages sales, marketing and information technology for the company as it continue to grow and expand.

Steven Enoch

Softball Testing Lead

Steven practically grew up on the softball field. He has played on and coached teams of all ages. Today he manages the ShockTape Division 1 team and is recruiting for our new NSA traveling team.

Steve Blanchard

Softball Testing

Steve has been playing softball for more years than many of us have been alive. He plays with numerous teams and has earned multiple softball championship victories and most recently an MVP recognition.

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